PRIVACY POLICY

BooNest operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information that cannot reasonably identify or be linked to you.

Depending on how you interact with our Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from that information:

• Contact Information: Your name, address, billing address, shipping address, phone number, and email address.

• Financial Information: Credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.

• Account Information: Username, password, security questions, preferences, and settings.

• Transaction Information: Items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

• Communications With Us: Information you provide when contacting us, such as customer service inquiries.

• Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information: Information about how and when you interact with or browse our Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, contact us, or otherwise provide us with personal information.

• Automatically through the Services, including information from your device when you use our products or services or visit our website, including through cookies and similar technologies.

• From our service providers, when they enable certain technologies or process personal information on our behalf.

• From our business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

To Provide, Personalize, and Improve the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account-related notifications, handling purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns, allowing you to post reviews, and providing personalized shopping experiences such as recommending products related to your purchases.

Marketing and Advertising

We use your personal information for marketing purposes, including sending promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on our Services and other websites, including based on products you have viewed or added to your cart.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure shopping and payment experiences, detect, investigate, or respond to fraudulent, illegal, harmful, or malicious activities, protect public safety, and safeguard our Services.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username or password with anyone.

Customer Support

We use your personal information to provide customer support, respond to your requests, deliver services efficiently, and maintain our business relationship with you.

Legal Compliance

We use your personal information to comply with applicable laws, respond to lawful requests from government authorities, participate in legal proceedings, and enforce our Terms of Service and other policies.

How We Share Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

• Shopify, service providers, and vendors who perform services on our behalf, such as payment processing, IT support, cloud storage, analytics, customer support, order fulfillment, and shipping.

• Marketing and advertising partners who help deliver personalized advertising based on your interactions with our store and other websites. Depending on where you live, you may have the right to opt out of this type of data sharing.

• Third parties when you direct us to do so, such as shipping providers or social media integrations.

• Our affiliates and corporate group.

• Business transfers, including mergers, acquisitions, bankruptcy proceedings, legal compliance, enforcement of our policies, and protection of our rights or those of others.

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services in order to provide and improve them.

Information you submit through our Services may be transferred to and shared with Shopify and third parties located in countries outside your own.

We also use certain advanced Shopify features that may use information derived from your interactions with our store, other merchants, and Shopify itself. In these cases, Shopify acts as the data controller for that processing.

For more information, please review Shopify's Consumer Privacy Policy at:

https://www.shopify.com/legal/privacy/app-users

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms that we do not own or control.

We encourage you to review their privacy policies before providing any personal information. We are not responsible for the privacy or security practices of third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors as defined under applicable law.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so we can delete it.

Security and Data Retention

No security measure is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right of Access: Request access to the personal information we hold about you.

• Right to Deletion: Request deletion of your personal information.

• Right to Correction: Request correction of inaccurate personal information.

• Right to Data Portability: Request a copy of your personal information or request its transfer to another organization where applicable.

• Right to Opt Out of Data Sales or Personalized Advertising: Where applicable, you may opt out of certain types of data sharing used for personalized advertising.

• Marketing Preferences: You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. We may still send transactional or account-related emails.

Additional Rights for UK and EEA Residents

If you live in the United Kingdom or the European Economic Area, you may also have the right to:

• Object to certain processing of your personal information.

• Request restriction of processing.

• Withdraw consent where processing is based on consent.

Withdrawing consent does not affect processing carried out before the withdrawal.

To exercise any of your rights, contact us using the information provided below.

We will not discriminate against you for exercising your privacy rights. We may verify your identity before processing your request.

Complaints

If you have concerns about how we process your personal information, please contact us first.

If applicable, you may also file a complaint with your local data protection authority. EEA residents can find a list of supervisory authorities on the European Data Protection Board website.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

When we update this policy, we will revise the “Last Updated” date and provide notice where required by applicable law.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

BooNest

Email: juandadrop12@gmail.com