Shipping policy

SHIPPING POLICY

Thank you for shopping with BooNest. This policy explains how we ship your order, how much shipping costs, and what you can expect after making a purchase.

Order Processing

Unless otherwise stated on our website, orders will be processed as quickly as possible.

You will receive a confirmation email with tracking information once your order has shipped, if tracking is available for the selected shipping method.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout. Delivery times are estimates, not guarantees, and begin once the order has shipped. Delivery may be affected by carrier delays, weather conditions, or other events beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, order weight, and selected shipping method. Free standard shipping may be available for selected orders, as indicated at checkout.

Customs, Taxes, and Other Applicable Charges in Canada

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or service fees.

If taxes and import charges are calculated at checkout, they will not be payable upon delivery. If these charges are not collected at checkout, they may be payable before or upon delivery and will be the customer's responsibility unless otherwise stated.

Customs, Taxes, and Other Applicable Charges in the United Kingdom

Orders shipped to the United Kingdom may be subject to taxes, duties, and import charges. Where applicable, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be displayed before you place your order. If these charges are not collected at checkout, they may be payable before or upon delivery and will be the customer's responsibility unless otherwise stated.

In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier service fees may apply when an order arrives in the United Kingdom. These charges are determined by UK customs authorities or the carrier and are the customer's responsibility unless it is expressly stated at checkout that duties and taxes have been prepaid.

Customs clearance may also affect delivery times. We recommend checking local import regulations before placing an order.

Customs, Taxes, and Other Applicable Charges in the European Union

Orders shipped to countries within the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or service fees. Where applicable, the relevant taxes, duties, and import charges will be calculated and displayed at checkout before you place your order. If these charges are not collected at checkout, they may be payable before or upon delivery and will be the customer's responsibility unless otherwise stated.

If checkout indicates that duties and taxes are prepaid, your order will be shipped with these charges already covered, and you should not be charged additional import fees upon delivery. If checkout does not indicate that duties and taxes are prepaid, you may need to pay VAT, customs duties, import taxes, and carrier brokerage or service fees before or upon delivery.

Import charges are determined by EU customs authorities or the carrier and may vary depending on the destination country, product classification and value, country of origin, and shipping method. Customs clearance may also affect delivery times.

Order Tracking

Once your order has shipped, we will send you a confirmation email containing a tracking number and link, where applicable. Please note that tracking information may take some time to update after you receive it.

Shipping Destinations

We currently ship to the following countries and territories:

Afghanistan, Albania, Germany, Andorra, Angola, Anguilla, Antigua and Barbuda, Saudi Arabia, Algeria, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Bahrain, Belize, Benin, Bermuda, Belarus, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Bhutan, Belgium, Cape Verde, Cambodia, Cameroon, Canada, Caribbean Netherlands, Qatar, Chad, Czechia, Chile, China, Cyprus, Vatican City, Colombia, Comoros, Republic of the Congo, South Korea, Costa Rica, Croatia, Curaçao, Côte d’Ivoire, Denmark, Dominica, Ecuador, Egypt, El Salvador, United Arab Emirates, Eritrea, Slovakia, Slovenia, Spain, United States, Estonia, Eswatini, Ethiopia, Philippines, Finland, Fiji, France, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guatemala, French Guiana, Guernsey, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, India, Indonesia, Iraq, Ireland, Norfolk Island, Isle of Man, Christmas Island, Ascension Island, Iceland, Åland Islands, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Faroe Islands, South Georgia and the South Sandwich Islands, Falkland Islands, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, United States Minor Outlying Islands, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kosovo, Kuwait, Laos, Lesotho, Latvia, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Lebanon, North Macedonia, Madagascar, Malaysia, Malawi, Maldives, Mali, Malta, Morocco, Martinique, Mauritius, Mauritania, Mayotte, Moldova, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar (Burma), Mexico, Monaco, Namibia, Nauru, Nepal, Nicaragua, Nigeria, Niue, Norway, New Caledonia, New Zealand, Niger, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Netherlands, Peru, French Polynesia, Poland, Portugal, Hong Kong SAR (China), Macao SAR (China), United Kingdom, Central African Republic, Democratic Republic of the Congo, Dominican Republic, Réunion, Rwanda, Romania, Russia, Samoa, Saint Barthélemy, Saint Kitts and Nevis, San Marino, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, São Tomé and Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Somalia, Sri Lanka, South Africa, Sudan, South Sudan, Sweden, Switzerland, Suriname, Svalbard and Jan Mayen, Western Sahara, Thailand, Taiwan, Tanzania, Tajikistan, British Indian Ocean Territory, French Southern Territories, Palestinian Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Türkiye, Tuvalu, Tunisia, Ukraine, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Yemen, Djibouti, Zambia, and Zimbabwe.

International orders may be subject to customs duties, import taxes, other charges, and customs delays. Any charges collected at checkout will be displayed before you complete your purchase.

Address Accuracy

Please verify your shipping address carefully at checkout. Contact us as soon as possible if you need to correct your address.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, please contact us, and we will help you resolve the issue with the shipping carrier.

Order Changes and Cancellations

Need to modify or cancel your order? Please contact us as soon as possible. We may be able to make changes before your order ships, but once it is in transit, we will not be able to modify it.

Refunds for canceled or delayed orders will be processed promptly and issued to the original payment method whenever possible.

Have Questions?

Please contact our team at juandadrop12@gmail.com.